Need for flexible and cost-effective health coverage plans

Employees consider healthcare coverage a long-standing benefit before choosing an employer. Employers can ensure ACA compliance, address employee recruitment and retention challenges by investing in their health and wellness through employer health coverage. 

Traditionally, employers have collaborated with Carriers/Payers to set up group health coverage plans or defined benefit health coverage programs for their employees. In doing so, employers predefine the benefit plan for all employees in a one-size-fits-all group insurance plan. Identifying the right health plan for an employee group is complex and an administrative hassle that not every employer wants to take on. Employers generally utilize broker organizations' services to help assess their employee group, identify the best health plans and broker deals with the Carriers/Payers for an affordable premium. 

Employers have enjoyed tax benefits (as part of ACA) on all qualifying reimbursements and premiums they paid on behalf of employees towards their healthcare benefits, which has contributed to the rise of employer coverage. 

Owing to the state of healthcare, employers encounter significant challenges each year as healthcare costs consistently rise, making it challenging to establish practical cost limitations. This is a significant obstacle, especially for small employers who struggle to find affordable coverage solutions for their employees. However, healthcare needs over the years have gone up, and with this reality, employees are looking for a better, more affordable, and flexible alternative for broader access to health benefits.   

Birth of ICHRA – Empowering employees with flexible and tax-free health coverage options

Navigating the health insurance market can be pretty daunting, and Health Reimbursement Arrangements (HRA) plans come into play as an added benefit offered by employers. HRAs are account-based health plans employers offer their employees. HRAs can be a decent head-start for employees, but since benefits are pre-determined in using a “one-size-fits-all” approach, employee needs are not met. Apart from offering health coverage plans to their employees, employers are also focused on tax efficiencies, eliminating underlying health risks. Despite HRA plans being available, the rising healthcare costs have consistently taken a toll on employer and employee contributions. When these costs reach a threshold for the employer, they are transferred to employees in the form of (unfavorable) increased out-of-pocket costs. The figure below illustrates an upward trend in healthcare insurance costs.

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Fig A: Average worker and employer contributions 2013, 2018 & 2023, source: KFF survey 2023

In 2016, the US administration paved the way for implementing QSEHRA, the predecessor of ICHRA. QSEHRA, or "Qualified Small Employer Health Reimbursement Arrangement," enabled small businesses with fewer than fifty full-time equivalent employees to provide contributions in pre-tax funds to their employees each year towards purchasing health insurance plans. Unfortunately, due to many restrictions and roadblocks to leveraging HRAs for employees, it lacked popularity amongst employers.

In 2019, the US administration introduced new regulations, allowing employers of all sizes to offer employees a pre-tax fixed benefit. This new program was called ICHRA, or Individual Coverage Health Reimbursement Arrangement, thus expanding the reach of this latest health benefit option.

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Fig B: ICHRAs are the future of healthcare benefits, Source: Department of Labor

ICHRA, which entered the Healthcare Marketplace in January 2020, has become a powerful possibility that allows employers to provide tax-free allowances (controlled) to their employees. This allows employees to buy individual health coverage that best suits their needs while controlling employer costs. Employees have the option to either participate in ICHRA or decline the offer made by their employer.

Comparing ICHRA and Group Health Plans: Insights from Sarah and John

Let us understand ICHRA through the perspectives of two employees, Sarah and John, as they navigate two different health plans offered by their employer. The employer, Altius, stratifies employees based on predefined criteria (ICHRA employee class for eligibility) and assigns specific health plans and benefits. Sarah and John’s findings on the health plans assigned by Altius will help us understand ICHRA and Group Health Plans. It will also uncover the advantages and drawbacks that determine which option suits their unique circumstances. 

But first, let us understand ICHRA eligibility. Employers can offer ICHRA plans with or without traditional group health plans only if the criteria below are met:

  1. Employees participating in this plan must be signed up for individual health coverage.
  2. Employers must only restrict eligibility based on specific staff groupings or employee classes. 

Sarah joined Altius as a seasonal employee, ICHRA is offered as a healthcare benefit program to this employee class. She discovered the innovative arrangement of ICHRA, which provided her with the flexibility of choosing a plan and proved to be invaluable for her overall well-being. ICHRA’s distinction from its preceding HRA’s is that the employer does NOT choose a (traditional group) health plan for their employees. Sarah must choose a health plan from all options made available by Altius to meet her needs and benefit from Altius’ monthly contributions. 

John joined Altius as a full-time employee and was offered a comprehensive Group Health Plan that covered all eligible employees under a distinct group policy. John appreciated the convenience of a group plan, which provided a sense of security knowing that his healthcare needs were well managed. 

How do we now help Sarah and John recognize the true benefits of both plans offered by Altius?

Which is better and why? 

Deciding which option is better between ICHRA and Group Health Plan, ultimately depends on the organization’s specific needs, budget, and operational considerations. Here is a quick comparison of these two coverage plans.

Qualifier

ICHRA

Traditional GHP

Flexibility

  • Businesses choose who they offer ICHRA to, level of contributions
  • Employees can choose health coverage plan and network
  • Businesses choose one curated plan for all employees, the chosen plan sets contribution limits
  • Employees are assigned predefined health plan

Customization

  • Employers can control how much or little they want to contribute without any caps
  • Employees get personalized plan choices
  • “One size-fits-all” plan addresses all employees, leaving no scope for customizations

Portability

  • Individual health plans through ICHRA are portable
  • Employees lose their benefits when they leave the company

Controlled costs/risk

  • Employers can control the costs of the benefits they are providing and control the financial risk
  • Employers work within the predetermined reimbursement limits
  • Employer bears the risk of a “bad” claim year
  • Healthcare costs rise every year, causing premiums to rise

Health Plan

  • ICHRA is more straightforward to design, and employer involvement includes defining eligibility (based on employee class) and setting reimbursement limits/budget
  • Designing group plans is notorious as you must navigate deductibles, coinsurance, expensive quotes, contributions, and more

Participation

  • There is no pressure to get a certain number of employees to take part in ICHRA
  • Employers need prominent levels of participation in group plans

 

Understanding ICHRA mechanics: Responsibilities and processes for employers and employees

Sarah’s research on ICHRA suggests that it is a very well-organized process in which both employer and employee have some responsibilities for the smooth functioning of the ICHRA plan.

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  1. It is the employer’s responsibility to first set up the ICHRA plan that suits the needs of the organization. The plan would involve: 
    1. Employee eligibility: Determine employee classes that are eligible for ICHRA (full-time, part-time, seasonal, hourly employees, etc.).
    2. Reimbursement limits: Define the reimbursement limits for ICHRA (no limits). These reimbursements cover various aspects, including monthly premiums, out-of-pocket costs, copays, and deductibles.
  2. Once the plan has been set up, the employer can begin enrolling employees. Employees can choose a plan through various channels, including the Health Insurance Marketplace, a private exchange, or directly from an insurer.
    1. Research plans and enrollment: Factors for consideration are coverage, deductibles, premiums, and provider networks.  
  3. The employer is also responsible for setting up the right claims reimbursement processes, etc.
    1. Employers would have to define the required documentation details, the claims process to be followed, deadlines, and the reimbursement frequency. 

That is a lot of administration for the employer, and so Sarah asks, “Is there an organization that can work with Altius and simplify this for everyone involved?” 

Streamlining ICHRA Administration: The role of third-party administrators

When administering ICHRA, using a third-party administrator can simplify the process. An ICHRA administrator helps businesses implement and manage their ICHRAs. They are experts in navigating the complexities of ICHRA, ensuring that companies meet legal requirements, and streamlining the administrative tasks associated with ICHRA. They oversee the entire ICHRA process of implementation and perform the following duties:

  • Oversee setup of ICHRA plan – Design and complete employee eligibility and budgets.
  • Enrolment: Handle employee enrolments.
  • Reimbursements: Confirm proof of qualified medical expenses submitted by employees to manage funds flows.
  • ICHRA rules and regs: Ensure that the employer ICHRA plan is up to date with the latest policy changes.
  • Customer service: Address employee questions and queries regarding the ICHRA process. 

While discussing ICHRA administrators, Sarah still wonders if Altius chooses an administrator for their ICHRA plan, and she must use their portal for health plan shopping, how can she know that the best plans are available to her? How does a particular health plan show on the administrator platform? 

There are distinctive ICHRA administrators in the market who are taking it to the next level. ICHRA administrators like Gravie, Take Command Health, OneBridge Benefits, PeopleKeep, Thatch AI, etc., provide employees with a platform and the opportunity to shop for health plans. A few of these ICHRA administrators also specialize in providing end-to-end support to employers and employees on their ICHRA journey.

Although ICHRAs offer several advantages, they do come with challenges, such as:

  • While ICHRAs offer employees choice, options may be limited depending on the individual market in which the employee resides.
  • ICHRAs are subject to strict rules, including offering minimum essential coverage and affordability. Employers who fail to comply could be penalized.
  • Implementing and managing an ICHRA can be complex and time-consuming, requiring employers to establish and maintain detailed reimbursement records/transactions. This administrative burden can be challenging for small businesses with limited resources. Even though ICHRA administrators can solve this, engaging with a third party can be further taxing on the employer.
  • The infrastructure in the individual market often needs to improve in terms of supporting Electronic Data Interchange (EDI) and Enhanced Direct Enrollment (EDE) standards for payment and enrollment information, which are typically present in group health plans.
  • While the multitude of plans provides flexibility to cater to the employees' diverse needs, it can also add complexity to the decision-making process.
Evaluating ICHRA vs. Group Health Plans for Tailored Healthcare Solutions

The options we discussed above both have their own merits and considerations. It is essential for individuals to carefully evaluate their health priorities, lifestyle, and financials before deciding. Whether one chooses the flexibility of ICHRA or the convenience of a Group Health Plan, the key is to select a healthcare benefit that aligns with personal needs, ensuring comprehensive coverage and peace of mind in an ever-evolving world of healthcare.

The role of healthcare technology in streamlining processes

Healthcare Technology companies play a vital role in enabling the administrator platform through innovative technologies and tools. These companies develop user-friendly platforms to streamline the administration of ICHRA, allowing administrators to efficiently manage employee enrolments, track reimbursements, generate reports and meet ICHRA reporting requirements.

CitiusTech’s healthcare and digital-first technology approach, coupled with expertise developing portals (members, Providers, brokers, etc.), and Payer workflows, can benefit ICHRA administrators. CitiusTech has partnered with Payers to address core system modernization and payment integrity solutions. Our Payer Core Solutions offers dedicated technology and consulting services for all core operations within a Payer organization. Furthermore, we have developed Payer data/analytics solutions centered around value-based contracts and enterprise data platforms. To know more about CitiusTech and its technology footprint, please click here.