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Episode 11

The patient experience:

How CitiusTech is transforming the patient journeyy

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Rishi_mathur

Rishi Mathur

VP, Head of Digital Experience Practice at CitiusTech

Rishi has led and managed a wide variety of projects involving all aspects of the UCD process, such as design strategy, digital experience transformation, persuasion strategy, and design assessments.

Amy Heymans

Amy Heymans

Strategic Advisor, Experience Design, join host Laurel Rockall

Amy co-founded Mad*Pow in 2002 and nurtured its growth for 20 years to become a leading global strategic design consultancy that delivers positive social impact and business outcomes. She is also the Founder and CEO of Beneficent Design, which offers expertise in design, innovation, and market strategies in health, sustainability, and financial well-being.