Episode 16

Adapting to change

Key trends shaping the Payer landscape

In this episode of Shaping Healthcare, host Laurel Rockall welcomes Benjamin Heck, Senior Vice President of Citius Healthcare Consulting, for an in-depth discussion on the transformative trends and strategies in the Healthcare payer sector.

Join them as they:

Delve into the current dynamics reshaping the healthcare industry
Explore the impact of digital transformation on payer operations and patient care
Discuss the rise of consumerism in Healthcare and its implications for payers
Examine the challenges and opportunities in transitioning to value-based care models
Analyze the potential of AI in enhancing payer operations and member satisfaction
Consider the essential skills and focus areas for payer executives navigating these complex challenges

Benjamin Heck

SVP, Citius Healthcare Consulting

Benjamin Heck brings over two decades of experience in the healthcare technology sector, with a distinguished career spanning pivotal roles across health plans and consulting firms. As the Senior Vice President, Citius Healthcare Consulting, Benjamin leads efforts to drive strategic growth and operational excellence in the rapidly evolving healthcare landscape. His expertise in navigating the complexities of the payer market, coupled with his visionary approach to leveraging Data Analytics and AI, positions him at the forefront of industry innovation.

Episode 16

Adapting to change

Key trends shaping the Payer landscape

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Benjamin Heck

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