Forging efficiencies: Strategies for integrated and personalized care

As SVP of Customer and Engagement Experience Solutions at enGen, Jennifer Magaro leads digital technology teams focused on driving exceptional omni-channel customer experiences. She leverages digital technologies to simplify and streamline the healthcare journey for members and providers. Jennifer is deeply committed to both her clients and her team, aligning perfectly with enGen's vision of creating a remarkable health experience through innovative healthtech.

As Vice President of Product Development and Management at enGen, Jennifer Zellinger leads a substantial global delivery team, releasing new capabilities bi-weekly. She has a proven track record of evaluating existing operations, leveraging data analysis, and implementing process enhancements that streamline workflows, strengthen internal controls, and drive profit growth.

Shitang Patel has over twenty years of experience spanning healthcare management and health policymaking settings. As the Vice President of Health Plans & Consulting at CitiusTech, he closely works with the Product, Delivery, and Service Proficiencies to identify enhancements reflecting key industry-wide, data-driven trends. He is responsible for developing and executing health plans and payer market strategies to support growth. Shitang has dedicated his career to serving healthcare clients and operationalizing strategy via cutting-edge technology.