Digital Engineering Success Stories

Value-driven engagement with a medical imaging conglomerate

12+ years
130+ engagements
  • Developed a FHIR-based cloud imaging exchange solution that improved Radiologist collaboration
  • Managed 2Bn Imaging scans
  • Deployed a Zero footprint mobile viewer solution that increased Radiologist flexibility

Success Story

Improve auto adjudication rate
using AI

18% improvement
~5M annual savings
  • Developed an AI/ML model that could accurately classify a claim line as Approved or Denied
  • Improved auto-adjudication rate from 72% to 90%

Success Story

Mobile platform for
wellness management

Interoperability with EMR apps, medical devices and cloud-based healthcare apps
  • Enabled rapid mobile solution design and development
  • Leveraged standards-based solution to support extensibility to third party applications like Apple HealthKit and Google Fit

Success Story

Data and Analytics Success Stories

Survey analytics for patient loyalty and satisfaction

  • CitiusTech team collaborated with the client’s team and mapped their patient data with their third-party market vendor’s dataset collected at household level
  • Analyzed the dataset of 70 clusters and created simpler grouping of 6 consumer segments to create insights as per the strategic objectives
  • Led to 15% increase in the net patient revenue

Success Story

Operationalization of enterprise scale models for cost mgmt.

  • The customer wanted to build and operationalize models for claims priority scoring, claim corrections and claim process automation
  • CitiusTech’s solution enabled claims negotiators for faster processing, data-driven decision making and processing higher ROI claims on priority
  • Led to 70% reduced time in manual matching

Success Story

Guided AI/ML process
for SaMD

  • Client engaged with CitiusTech to work on an enablement product for a guided AI/ML process
  • CitiusTech built guided workflow for users on established industry best practices and regulatory standards promoting safe deployment of AI/ML in healthcare
  • Led to reduced time, cost and burden of productization and commercialization of AI/ML models

Success Story

Churn analysis using Google BigQuery and Looker

  • Client wanted to design an attrition model using GCP AI/ML capabilities for their mobile app and identify the factors impacting the churn
  • CitiusTech integrated data from Google Analytics and device logs into a combined dataset on BigQuery and developed AI/ML workbench to build ML models using multiple GCP services
  • Processed 500+ GB of data in Nested Format

Success Story

Implementation Services Success Stories

Leading provider of revenue cycle management services

  • Developed unattended bot to execute end-to-end process with robust security
  • Ensured reusability to enable onboarding on other health plans
  • Designed scalable solution to manage increase in volumes during peak period
  • Decreased processing time by 40% and saved ~60+ FTE hours per day
  • Improved Accuracy to 95%

Leading health
system

  • Domain driven development built on microservices architecture a platform that facilitates discussions, insights, and project creation
  • Collaborated analytical results and start off from where the analysis was left off
  • A single platform that is capable to create data challenge events at larger scale for quantitative scientists
  • Improved system availability from 98% to 99.5%

Leading healthcare service provider in US

  • End to End interface management and one-stop shop including interaction with 3rd party vendor
  • Exclusive ODC for EHR/PM sustenance and long-term feature development
  • FHIR wrapper for AH marketplace APIs
  • 3500+ interfaces managed
  • 2400+ defects backlog cleared

Global biotechnology
corporation

  • Developed a supply chain MDM platform
  • Integrated supply chain data from GPO, ERP (Lawson) and EHRs
  • Enriched reconciled data with 3rd party data to create golden record to drive analytics
  • Developed dashboards and Analytics for Procurement