CONSUMER ENGAGEMENT
Driving better care outcomes with consumer engagement
Maximizing patient involvement, strengthening interactions, and enhancing healthcare outcomes collaboratively
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CONSUMER ENGAGEMENT
Eliminating barriers to consumer engagement
Create active engagement with healthcare stakeholders to work on improving patient experiences, patient outcomes, reducing physician burnout, reducing rising healthcare cost, and health equity for all.
Seamless provider/patient management
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Preventive care promotion
Improved care coordination and navigation
Cost transparency
Advanced AI/ML based analytics and reporting
Salesforce – Consumer Experience & Engagement Solutions
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Features
Transforming Healthcare with integrated solutions
Seamless consumer management
Experience streamlined care coordination, personalized communication through analytics, human-centric design, secure patient portals, and mobile health apps for tracking, reminders, telehealth, and education.
Preventive care promotion
Access health information, scheduling, and communication with one-stop platform; identify at-risk patients with predictive analytics; utilize secure messaging and wearable data integration for holistic care; enhance population health management.
Improved care coordination and navigation
Experience enhanced care through collaborative teams, proactive outreach, seamless telehealth, remote patient monitoring, and interoperable EHRs for better decision-making and navigation.
Cost transparency
Discover cost comparisons for common procedures, one-stop cost calculator for personalized and out-of-pocket costs, bundled pricing, and detailed service breakdowns to enhance your understanding of benefits and coverage.
Advanced AI/ML based analytics and reporting
Improve patient care and outcomes with AI-driven engagement, predictive analytics, and automated reporting, optimizing management plans and ensuring compliance while reducing costs.
Case Study
Real-time event notification for proactive care coordination
Processed 300,000 daily messages while saving $1.3Mn for a prominent health system provider.
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Case Study
Integrated PHM analytics to enhance patient engagement & outcomes
Improved patient engagement by implementing a Population Health Management solution that created customized cohorts and automated patient follow-up, thereby reducing readmission rates by 28% and emergency department visits by 32%.
Case Study
CitiusTech revolutionizes data management for a large multispecialty physician group with Perform+ Regulatory suite, to achieve leaner operations and smart compliance.
The Client partnered with CitiusTech for our expertise in implementing QCDR on the AWS Cloud Platform, utilizing the Perform+ Regulatory product suite.
