Implementation Services

Our strong understanding of core healthcare platforms enables payer and provider organizations build and execute a holistic implementation strategy that addresses key challenges around deployment, process optimization, cloud-enablement, and integration engineering. Our implementation services extend to:

• Payer core administration system implementation and modernization
• Claims and payment integrity solutions
• Implementation and support for leading EHR / EMR platforms
• Revenue Cycle Management platforms
• Data and analytics platforms for providers and payers

We offer specialized Smart Automation consulting and RPA platform implementation services that tie in business priorities, processes, people and technology. We have a dedicated Smart Automation practice to provide best-of-breed workflows and methodologies to business processes and roll out high quality RPA solutions.

We enable clients to implement RPA tools to drive efficiency, productivity, and business value across multiple areas - such as revenue cycle management, claims management, patient data management, regulatory submissions, provider network management, R&D and supply chain management.

CitiusTech has a strategic partnership with HealthEdge, a global leader in payer core administration, care management and payment integrity platforms, for end-to-end implementation and consulting services. CitiusTech actively collaborates with the HealthEdge technology teams to develop state-of-the-art implementation frameworks and accelerators to simplify HealthEdge implementation, platform modernization and digital transformation.

The SmartStart framework is a joint initiative between CitiusTech and HealthEdge to accelerate implementation and is based on CitiusTech’s deep understanding of health plan processes and core platform implementation challenges.

CitiusTech’s Salesforce Practice enables healthcare and life sciences organizations to transform into a modern digital enterprise with a customer centric, data driven and enhanced customer experience. 

As a Salesforce partner, we are trusted by leading healthcare organizations to deliver high customer experience outcomes, by leveraging Salesforce modules and capabilities in areas such as - Patient Hub, Patient Experience, Care Gap Management, Serviceability, Member Engagement and REMS.

Our deep industry expertise allows us to provide unified and modernized cutting edge solutions to healthcare and life sciences organizations across the globe.

As enterprises accelerate business transformation by using best-in-class enterprise application and platforms, they also need to drive continuous improvement across their application ecosystem, to maximize performance and ROI. 

CitiusTech offers an extensive suite of managed services that empower healthcare organizations to drive continuous improvement, adopt industry best practices and stay ahead of the technology curve. Our managed services model addresses key business imperatives like service management, data security, governance and knowledge management.

Our deep healthcare domain expertise and strong experience across leading healthcare platforms makes us an ideal end-to-end managed service provider for your application ecosystem.